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Now Position: Home > Help Center > FAQ > Shipment

Shipment

What shipping options are available to me?

We provide many kinds of delivery methods from China to worldwide.

The express methods: DHL, UPS, FEDEX.

Postal Services such as EMS, AIR, Mail Post and Surface.

Air Freight (from airport to airport) and Sea Freight (from port to port via container) : You can also pick up goods yourself. If you have your own forwarder or account of DHL, UPS, FEDEX. Just choose "pick up goods myself" as delivery method for your order and email us the detailed information about your forwarder or account to ship your goods out.

Click Here for the detailed fee about these delivery methods.

 

DHL contact phone number in main destination countries
Below is the list for your reference of DHL contact numbers for listed countries. Sometimes if there is a delivery problem, our customer service staff will personally contact DHL China to assist you, meanwhile you also can contact your local DHL yourself, and maybe the problem will be solved quicker.

DHL UK +44 1332816960
DHL France +33 472613098
DHL Australia +61 738457850
DHL Germany +49 610376560
DHL Canada +1 9056731345
DHL Denmark +45 70345345
DHL Hellas (Greece) +30-210-989 0000
DHL USA - Customer Service: 1-800-225-5345
- Attempted Delivery Inquires: 1-888-273-8876

If you know any more useful local courier numbers, please let us know, as the courier companies aren't too good at publishing them!
 
UPS contact phone number in main destination countries
Below is the list for your reference of UPS contact numbers for listed countries. Sometimes if there is a delivery problem, our customer service staff will personally contact UPS China to assist you, meanwhile you also can contact your local UPS yourself, and maybe the problem will be solved quicker.
UPS Japan 0120-27-1040/ (81) 3-5484-5834
UPS India 800 22 7171
UPS Australia (61) 131 UPS (877)
UPS New Zealand 64-9-279-5230/ 0800-742-5877
UPS US 1-800-782-7892
UPS Mexico 01-800-90-29200/ (5255) 5228-7900
UPS Canada 1-800-742-5877
UPS Brazil 11-5694-6600/ 0800-770-9035
UPS UK 08457-877-877
UPS France 0821-233-877
UPS Italy 800-877-877
UPS Germany 0800-8826630
UPS Sweden 020-788 799
UPS Finland 0800-1-877-877
UPS Denmark 80 30 22 22
UPS Norway 800-33-470
UPS Holland 0800-099-1300
UPS Spain 902-88-88-20
UPS Russia 495-961-2211
UPS Turkey 212 413 22 22
UPS Israel  1-800-834-834/ +972-3-577-0100